Privacy Policy

Effective Date: March 2025


At OneCredential, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services, including OneCredential.io and OneCredential.ai (referred to as "the Services"). By using the Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information:

  • Name, email address, phone number, and business details.
  • Identification documents, business certifications, and other credentialing-related information.
  • Biometric data for identity verification (if applicable).

Usage Data:

Information on how the Services are accessed and used, such as IP addresses, browser types, device information, and timestamps.

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar technologies to track the activity on our Services and store certain information.
You can choose to accept or decline cookies through your browser settings.

How We Use Your Information

We use your information to:


  • Provide and operate our Services, including verifying your credentials and identity.
  • Improve, personalize, and expand our Services.
  • Communicate with you, including sending account-related information, updates, and promotional content.
  • Monitor usage and analyze trends to enhance the user experience.
  • Comply with legal obligations and resolve disputes.

How We Share Your Information

We may share your information in the following circumstances:


  • With service providers: We may share your information with trusted third parties who assist in operating our Services, such as hosting providers and payment processors. These third parties are required to use your information only for specific tasks and to protect it in accordance with this Privacy Policy.
  • With business partners: We may share your information with business partners for marketing purposes or to provide you with additional services, such as credentialing or verification.
  • For legal reasons: We may disclose your information if required to do so by law, to comply with legal processes, or in response to lawful requests by public authorities.
  • In the event of a business transfer: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take the security of your information seriously and implement reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.

Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information,
including the right to:


  • Access or request copies of your personal data.
  • Correct or update inaccurate personal data.
  • Request the deletion of your personal data.
  • Object to or restrict the processing of your personal data.
  • Withdraw consent where we rely on consent to process your personal data.

To exercise these rights, please contact us using the contact information provided below.

International Data Transfers

If you are located outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States, where our servers and operations are located. By using the Services, you consent to the transfer of your information to the United States and agree to comply with applicable laws regarding international data transfers.

Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the updated policy will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:


OneCredential
contact@onecredential.io